Arabian Automobiles Co. LLC (AAC) recognizes that to achieve our mission Quality comes first and should be incorporated in its operations. To achieve this, the company focuses on the following:
- Strive to exceed Customer Requirements by delivering high quality products and services. This is measured by conducting regular Customer Satisfaction Surveys.
- Use Balanced Score Card as a strategic management system to plan and measure business performance.
- To develop employee skills through training, motivation and empowerment. The company works towards achieving Improving Employee Satisfaction.
- AAC is committed to be a Responsible Corporate Citizen by sponsoring social events, contributing to cultural activities, charity organizations and promoting sports activities.
- AAC is committed to the principles of Total Quality Management and continual improvement. The effectiveness of this is measured by conducting regular Internal Audits and in Monthly and Quarterly Performance Reviews. Specific Quality Objectives set by the company are regularly monitored and reviewed in these meetings.
- AAC is committed to build a World Class Organization by adopting best practices, promoting innovation and drive towards excellence.
Michel. I. Ayat
CEO
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