Arabian Automobiles was established in the year 1968, as the sole distributor of Nissan Cars and Genuine Nissan Parts in Dubai and the Northern Emirates. Over the years, Arabian Automobiles has emerged to be among the top players in the automobile sector with market leadership in certain pivotal segments of the vehicle market.

Arabian Automobiles has relaunched the Infiniti lineup in the end of 2004 in Dubai & the Northern Emirates.

Our After-Sales Services

Arabian Automobiles offers a wide range of after sales service with modern technology and state of the art facilities in strategic locations. Among the services offered are:

  • Mechanical Services
  • Body shop repairs
  • Rust proofing services
  • Quick lube - Express Service
  • Car wash service (both manual and automatic)
  • On the Genuine Spare Parts business, Arabian Automobiles boasts an inventory comprising of:
    • 60,000 line items
    • Accessories for all models
    • Key-value parts
Our Infrastructure

Arabian Automobiles distribution and service infrastructure includes:

  • Nine showrooms for new car sales
  • Two used-car outlets
  • Eight service workshops
  • One exclusive body shop
  • 13 spare parts outlets

Customer Satisfaction

Customer Relationship Management is actively pursued to foster enduring relationship with the customers through:

  • Customer satisfaction in every respect and interface with the company is the top priority at Arabian Automobiles. Customer Service is the responsibility of everyone in the company.

  • Greater emphasis is given on completing the cycle of the value chain:
    1. Exploring the needs and wants of the customer through regular dialogue.
    2. Introducing the products and services that meet these needs.
    3. Delivering quality products and services to the total satisfaction of the customer.
    4. Offering quality after-sales services such as warranty repair, periodic maintenance services.

  • The customer is provided with the assurance of quality and after sales support and that all of the above will lead to the building of a trustworthy relationship with the customer.

  • Customer's complaints are considered as opportunities for improvement and building greater loyalty through speedy resolution and corrective action. If you need more information about us please do not hesitate to contact us